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Debit Card Restrictions

Blocked States/Countries

To keep your account information safe, we restrict debit card transactions in certain locations where we have seen an increase in fraud. If you have any questions or are planning to travel to any of the blocked states or countries, please contact our Customer Service staff at 888-322-1088 and we may be able to temporarily accommodate your needs. Thank you for understanding that these measures are for your security and protection.

The following states have these types of transactions blocked:

We have noticed an increase in fraud with specific merchants and have temporarily blocked the following: 
 All International - including Canada – are currently restricted for signature-based and PIN-based transactions.

  PIN-based Signature-based
WalMart.com (internet purchases only) X X

We will continue to monitor activity and make updates as necessary.

Transaction Limits

To protect your accounts from possible fraud, we have established ATM/Debit card withdrawal and spending limits per day. If you anticipate the need to exceed the daily limit, please call our Customer Service at 888-322-1088 and we will be able to temporarily accommodate your needs.

 

  Cash Withdraw PIN-based purchase Signature-based purchase Internet, phone, or mail purchase
Personal Cards $300 $1,500  $800 $1,500
Business Cards $300 $1,500 $1,500 $1,500
HSA Cards $300 $2,000 $2,000 $2,000