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Protect Yourself While Shopping Online

October 22, 2014 | Return to News & Updates

As more consumers turn to the Internet to do their shopping, so do the fraudsters with their scams.  County National Bank suggests that consumers follow some simple steps to protect themselves and their financial information while shopping online.

CNB offers the following tips:

  • If you’re not sure, don’t share. Anyone can set up a website these days so be sure you’re familiar with the retailer’s site before you give them any of your financial information.
  • Is the site secure? Look for the ‘s’ in https:// and a small padlock at the bottom of the screen before entering any payment information.
  • Know the terms of your purchase. Is the product returnable and if so, who pays the shipping fees? How long will the product take to ship? What does shipping cost? Read the fine print. If it’s not clear or you don’t agree, make the purchase elsewhere.
  • Print & Save. Be sure to print and save the transaction receipt, the order number, a customer service phone number, and any other information you can just in case there’s a problem with your order.
  • Check the privacy policy. Find out what they’re doing with your information by reading the privacy policy. If it’s too complicated to read or they don’t have one, choose to do business with a more consumer friendly website.
  • TMI. Don’t divulge too much information to anyone on the Internet. If a website is asking for your bank account number, social security number or driver’s license number, don’t share it.
  • Know your rights. If you suspect you are a victim of fraud, you can contact the Federal Trade Commission, as well as the Michigan Attorney General. Be sure to report it to the Better Business Bureau, too.