News & Updates

Consumer Tips to Help Prevent Debit Card Fraud

January 30, 2015 | Return to News & Updates

To avoid becoming a victim of debit card fraud, the American Bankers Association offers these tips:

• Immediately notify your bank if your card is lost or stolen.
• If you have reason to suspect fraud, check your account balance right away by utilizing online banking or telephone banking.
• Use your body to shield the ATM keyboard as you enter your PIN.
• Keep your receipts to check against your statement.
• Keep a record of card numbers, expiration dates, and toll-free numbers for banks so you can contact the issuing bank easily in cases of theft.
• Mark through any blank spaces on debit receipts, including the tip line at restaurants, so the total amount cannot be changed.
• Know your limits.  Many issuers limit daily purchases and withdrawals for your protection.
• Be wary of those trying to help you, especially when an ATM “eats” your card.  They may be trying to steal your card number and PIN.
• Do not give your PIN to anyone over the phone.  Thieves often steal cards and then call the victims for their PIN, claiming to be law enforcement or the issuing bank.
• Always take your receipts or transaction records with you.
• Do not leave your ATM card lying around the house or on your desk at work.  No one should have access to the card but you.
• Check your bank statements often.  Report unauthorized transactions immediately.