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Employment Opportunities

County National Bank is a successful, growing, community bank serving 10 communities in southcentral Michigan.   We are always looking for customer-focused, motivated and energetic individuals to join our team in both full-time and part-time employment opportunities.  County National Bank appreciates a diverse workforce and is an Equal Opportunity Employer, (EEO Employer/Vet/Disabled).

Current Opportunities:

 

Customer Service Representative - Hillsdale

Job Summary

This position serves on the rotation of the department’s main duties of large item returns, stop payments, customer overdrafts, non-posts, ATM, Health Saving Account processing and adjustments.  The Customer Service Department performs the duty of the main switchboard for the Bank and handles incoming phone calls for the main number and the Bank’s toll free number.  Other duties include filing documents & assisting in file maintenance processing.

Skill Requirements

Successful candidates will have a High school diploma or equivalent; Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner; Positive and cooperative approach when working with others; Excellent written communication skills with demonstrated ability to write communications clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications; Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management; Strong administrative and organizational skills with effectiveness in developing tasks and managing resources to achieve targets/goals; Ability to maintain confidentiality and handle sensitive information; Knowledge of basic accounting procedures; Efficiently and accurately keyboard information, both computer and calculator; Strong computer skills with a proficiency in MS Office; and Ability to multi-task while paying attention to details.

 

Commerical Loan Assistant - Hillsdale

Job Summary

This position is responsible for assisting with, but not limited to, all duties supporting the Commercial Loan Department and its lenders.  This includes preparing and processing loan documents and following up on pending/missing documentation, completing required regulatory forms, preparing various reports, and assisting with maintaining loan files.

Skill Requirements

Successful candidates will have a High school diploma or equivalent; Loan experience is preferred; Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner; Positive and cooperative approach when working with others; Excellent written communication skills with demonstrated ability to write communications clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications; Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management; Strong computer skills with a proficiency in MS Office; Ability to efficiently and accurately keyboard information, both computer and calculator; Ability to maintain confidentiality and handle sensitive information; Knowledge of basic accounting principles; and Ability to multi-task while paying attention to details.

 

Head Teller - Hillsdale

Job Summary

This position oversees teller activities for three locations within Hillsdale, maintains records of vault and teller cash balances, and oversees currency accounts.  Works closely with Branch Manager and New Accounts staff for coordination and coverage for the Main Office frontline staff, and works with branch offices to provide teller staff when needed.  This is a highly visible, mid-level management position that understands the importance of representing management and the Bank in a professional manner, setting an example for the staff in their behavior, professionalism and leadership, and taking ownership within this role. 

Skill Requirements

Successful candidates will have a High school diploma or equivalent; Minimum of three years banking experience and/or education, including cash handling; Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others; Ability to provide overall direction, coordination, and evaluation of assigned staff and carries out supervisory responsibilities in accordance with the organizations policies and applicable laws; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner; Excellent written communication skills with demonstrated ability to write communications clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications; Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management; Positive and cooperative approach when working with others; Organized, detail-oriented, and able to work as a member of the team; Ability to maintain confidentiality and handle sensitive information; Ability to cope with pressure resulting from dealing with impatient and sometimes irate customers; Efficiently and accurately keyboard information, both computer and calculator; Basic computer skills with a proficiency in MS Office; and Knowledge of basic accounting principles.

 

Mortgage Underwriter

Job Summary

This position is responsible for underwriting and evaluating mortgage loan applications and documentation to determine credit worthiness.  Approves or rejects loan requests within loan approval limits.  Assists mortgage lenders/officers in qualifying loan applications while adhering to all underwriting guidelines, policies and procedures.

Skill Requirements

Successful candidates will have a High school diploma or equivalent, college degree preferred; Minimum of two years of Mortgage experience; Knowledge/Experience in Investor relations is preferred (i.e. Freddie Mac, FHLBI, FHA and Rural Development); Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner; Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management; Excellent written communication skills with demonstrated ability to write communications clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications; Positive and cooperative approach when working with others; Ability to maintain confidentiality and handle sensitive information; Knowledge of basic accounting principles; Ability to analyze complex personal and business tax returns; Strong computer skills with a proficiency in MS Word, Excel and Outlook; Ability to efficiently and accurately keyboard information, both computer and calculator; and Ability to organize, prioritize and multi-task in a fast-paced environment while paying attention to details. 

 

Consumer Loan Assistant

Job Summary

This position is responsible for processing installment loans, including consumer single payments, Home Equity accounts, and Consumer Mortgages; preparing various loan documents (loan agreements, extensions, denials, etc.) and reports; and assisting customers.

Skill Requirements

Successful candidates will have a High school diploma or equivalent; Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner; Excellent written communication skills with demonstrated ability to write communications clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications; Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management; Positive and cooperative approach when working with others; Strong administrative skills with effectiveness in developing tasks and managing resources to achieve targets/goals; Strong computer skills with a proficiency in MS Office and ability to learn and train others on applicable loan software; Strong analytical, financial, organizational and decision-making skills; Ability to respond to inquiries or complaints from customers, or members of the business community in a positive and professional manner; and Ability to cope with pressure resulting from dealing with impatient and sometimes irate customers.

 

Part-time Customer Service Representative

Job Summary

This position is responsible for providing excellent customer service as incoming customer calls are answered and handled or transferred to the appropriate department/branch location.  They will provide assistance to customers over the phone with their questions regarding their account, online/mobile access, etc.  Other duties include filing documents & assisting in file maintenance processing.  This part-time position will be scheduled for 20-25 hours per week, Monday - Saturday.

Skill Requirements

Successful candidates will have a High school diploma or equivalent; Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner; Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management; Positive and cooperative approach when working with others; Organized, detail-oriented, and able to work as a member of the team; Ability to maintain confidentiality and handle sensitive information; Ability to efficiently and accurately keyboard information, both computer and calculator; Knowledge of basic accounting principles; Basic computer experience and knowledge; and Ability to multi-task while paying attention to details.

 

Credit Analyst - Hillsdale

Job Summary

This position is responsible for analyzing and monitoring the credit worthiness of the bank’s customers by analyzing financial statements, tax returns and bank references to evaluate the financial condition of individuals and businesses applying for credit with the bank.

Skill Requirements

Successful candidates will have Bachelor’s degree in accounting or finance, or equivalent experience and related bank courses; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner.  Must have a positive and cooperative approach when working with others; Ability to maintain confidentiality and handle sensitive information; Ability to efficiently and accurately keyboard information, both computer and calculator; Strong computer skills with a proficiency in MS Word and Excel; Ability to multi-task while paying attention to details; and Effective written and verbal communication skills.

 

Internal Auditor

Job Summary

Primarily responsible for independently and objectively reviewing and evaluating bank activities through a systematic and disciplined approach to maintain or improve the efficiency and effectiveness of the bank’s risk management, internal controls, and corporate governance.

Skill Requirements

Successful candidates will have a Bachelor’s degree in Business, Finance or Accounting is preferred; otherwise, must have a combination of applicable education and experience; Previous bank experience and possess a strong working knowledge of bank related laws (federal and state) and regulations; Proficient in application of internal auditing theory, standards, procedures and techniques; Proficient in accounting principles and techniques; Strong planning, organizational and analytical skills with attention to detail and accuracy; Ability to effectively complete multiple projects simultaneously, managing time and resources, to ensure work is completed efficiently and within established timeframes; Ability to work in a fast-paced environment and positively adapt to routine changes while maintaining high performance standards; Ability to work independently as well as collaboratively within a team environment;  Positive and cooperative approach when working with others; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner; Excellent written communication skills with demonstrated ability to write communications clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications; Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management; Ability to maintain confidentiality and handle sensitive information; and Strong computer skills with a proficiency in MS Word, Excel and Outlook.

 

Vice President - Senior Trust Officer

Job Summary

This position is primarily responsible for planning, developing and managing the activities of the trust and investment services department to ensure profitability as well as quality service to trust and investment customers and to ensure that financial objectives, goals and institutional growth are met in accordance with institutional policies.

Skill Requirements

Successful candidates will have a Bachelor’s degree in Business/Finance; CFTA certification or eligibility to obtain; Strong experience with Trust & Estate Administration and applicable Investment knowledge; Strong sales initiative to develop and secure relationships with new and existing clients; Passion for providing a stellar customer service experience to all customers (external and internal) and ability to instill this passion in others; Ability to provide overall direction, coordination, and evaluation of assigned staff while carrying out supervisory responsibilities in accordance with the organization’s policies, procedures, and applicable laws; Excellent interpersonal skills (tactfulness, cooperation, courteousness and customer friendliness) are necessary to represent the bank in a positive manner; Excellent written communication skills with demonstrated ability to write communications clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications; Excellent verbal communication skills with the demonstrated ability to effectively present information to customers and management; Strong administrative skills with effectiveness in developing tasks and managing resources to achieve targets/goals; Positive and cooperative approach when working with others; Ability to maintain confidentiality and handle sensitive information; and Strong computer skills with emphasis on using financial planning software and MS Word, Excel and Outlook.

 

Part-Time Teller - Adrian, Hillsdale, Jackson and Spring Arbor/Hanover

Job Summary

This position is responsible for processing transactions accurately and efficiently in accordance with established policies and procedures.  Must be able to handle cash with a high degree of accuracy, provide excellent customer service in a fast-paced environment, and recognize cross-selling and referral opportunities.  This is a part-time position working on average less than 30 hours per week scheduled Monday – Saturday.

Skill Requirements

Successful candidates will have High school diploma or equivalent, Previous banking/teller experience a plus; Excellent customer service skills; Ability to maintain confidentiality and handle sensitive information; Positive and cooperative approach when working with others; Ability to efficiently and accurately keyboard information, both computer and calculator; Basic computer experience and knowledge; Knowledge of basic accounting principles; Cash handling skills; and Excellent verbal and written communication skills.

 

Further information can be obtained from:

Diane Clow
VP - Director Human Resources
517-439-0407
diane.clow@countynationalbank.com

Please use email for inquiries only – do not email your resume prior to speaking with a representative from Human Resources.