Enroll

FAQ

What is the routing number for direct deposit or domestic wire transfers?

072402694. For an international cable or wire transfer contact customer service at 888.322.1088.

Personal Online Banking

What is the cost? 

Nothing, all you need is a qualifying account.

What can you do with online banking? 

  • Check all of your account balances
  • Review your transactions
  • View account statements
  • Quickly transfer money between accounts or set regularly scheduled transfers
  • View images of deposit tickets or cashed checks
  • Pay your bills with CNBill Pay

How can I sign up for Personal Online Banking?

Click the 'ENROLL' button on our homepage. You must have an activation code or Telebanc PIN to enroll. 

How do I reset my password? 

Inside online banking, click "forgot password" to receive an email that will allow you to reset it. Alternatively, you can call our customer service department and we can reset the password for you. 

Who do I contact for assistance?

Our customer service department is available at 888.322.1088.

Monday – Friday: 8:00 am to 4:30 pm

Saturday: 8:00 am to 12:00 pm

Business Online Banking

What is the cost?

Depending on the needs of your business there may be a small monthly fee

How do I sign up for Business Online Banking?

Click here and our Treasury Management Officer will contact you to discuss business online banking.

What are the computer requirements for online banking

Any operating system and browser that supports TLS 1.2

Can I download my information?

Of course! While you're logged on to your County National Bank account, you can export your financial data pre-formatted for Quicken™, Quick Books™, and Microsoft Money™, and Excel.

What should I do if I notice a discrepancy?

In the rare event of an error, contact your local office immediately and we'll begin steps to rectify the situation. Contact us at 888-322-1088 or e-mail us.

***Caution***

Regular, non-encrypted Internet e-mail may not be secure. If you communicate with us by clicking the e-mail button, you will be generating a non-encrypted Internet e-mail message. For security reasons, we recommend that you use such e-mail only for generating inquiries that do not involve sensitive or confidential information. If you are uncertain about the security of e-mail or the confidentiality of any message, you can contact us by phone toll-free at 888-322-1088, by mail at County National Bank, P.O. Box 283, Hillsdale, MI 49242-9900, or by visiting your nearest County National Bank office.

How can I find out what my telephone banking (Telebanc) password?

For your security, CNB does not have access to your password(s). We can reset your telephone banking password for you. If you are having trouble accessing your account, please give us a call toll-free at 888-322-1088.